Our strategic objectives

To develop a high quality and pro-active voluntary sector for the benefit of the
residents of the Dudley Borough by positively engaging partners in support of
voluntary activity



Dudley Council


Dudley Council provides a 24 hour, 365 day service, giving advice about housing options and homelessness prevention.

If your organisation comes into contact with anyone who is at risk of homelessness, or who is sleeping rough, please contact or direct them to the service. In this type of emergency no appointment is necessary. During normal office hours our service can be accessed at Dudley Council Plus, 259 Castle Street, Dudley, or at Stourbridge or Halesowen Libraries. You can contact the service by telephone on 0300 555 2345.

Outside of office hours, between 5pm and 9am each day and throughout the weekends, a more limited telephone only service is provided to deal with this type of emergency. Out of hours you can contact our service on 0300 555 2345.

If you are aware of someone sleeping rough, or can see evidence that a place has been used by someone sleeping rough, but you have not had contact with them, please report this information to the service. Please be as specific as you can about the location and the date/time that you have seen the person. Please try to make sure that you only report information on recent sightings (within 24 hours of sighting). Alternatively you can report a sighting of a rough sleeper online suing the Streetlink online reporting tool. Streetlink is a national rough sleepers reporting facility and any reports that are made for the Dudley Borough area are passed directly from Streetlink to the Homelessness Prevention Team for investigation/action.

To use Streetlink please go to: www.streetlink.org.uk/

0300 500 0914 or you can download and use the Streetlink phone app.

Further information about housing, homelessness prevention and housing options is also available at: www.dudley.gov.uk/housing

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if you would like more information about Dudley CVS or would like to use one of the services we offer, please contact our office :
Telephone : 01384 573381 Visit our office at : 7 Albion Street, Brierley Hill, Dudley, West Midlands DY5 3EE

Registered charity No. 517766 incorporated under the 1995 Companies Act No 1998105 DVCS 2010